Atlanta’s Hartsfield-Jackson Airport Wins ‘Best Commercial Team’ Award at Airport Experience Conference
Hartsfield-Jackson Atlanta International Airport (ATL) has been recognized with the “Best Commercial Team Award” in the Large Airport Category at the 2025 Airport Experience Conference (AXC). This prestigious award celebrates the outstanding teamwork and talent of ATL’s commercial staff in developing a leading airport program.
The award specifically acknowledges the significant transformation of ATL’s concessions program over the past two years, driven by the strategic vision of Chief Revenue Officer Tyronia Smith and Sr. Director of Concessions Scott Knight.
Key initiatives that contributed to this recognition include:
- Strategic Redevelopment: The introduction of a diverse and modern selection of retail and dining options through a comprehensive redevelopment of commercial spaces.
- Diversity, Equity, and Inclusion: A strong emphasis on increasing participation from local and underrepresented entrepreneurs within the airport’s business ecosystem.
- Next Level ATL Implementation: The successful implementation of the Next Level ATL strategy, focused on performance, modernization, and maintaining “opening-day fresh” standards, which has improved the quality and efficiency of the concessions program.
These efforts have resulted in significant growth in passenger engagement, commercial revenue, and the integration of local and small businesses within the airport. ATL’s commercial program is now considered a national benchmark for innovation and excellence in airport concessions.
“We are incredibly proud of our commercial team for receiving this well-deserved recognition,” said ATL General Manager Ricky Smith. “This award is a testament to their hard work, dedication, and innovative spirit in creating a world-class concessions program that benefits both our passengers and the local community.”
Smith further emphasized the collaborative spirit and commitment of the entire commercial team, stating their dedication to continuously enhancing the passenger experience while fostering economic opportunity for local and small businesses.
